Why Tails?

Since our opening in 2007, Tails has steadily built a reputation with our customers for quality products, knowledgeable and caring staff and a welcoming shopping environment.   Some of our customers have referred to us as the best kept secret in town!

While we are thrilled that our customers love us, we are working hard at making sure more people learn about Tails.  So far, it seems to be working as we have won a number of awards over the last little while!


In August, 2013, we were honoured to be included in Toronto Life’s Neighbourhood Issue, where they identify 350 places in the city they recommend visiting.  Given the fantastic company in the issue, we will work hard to continue be worthy of  recommendation, both from our customers as well as publications like Toronto Life!


In October, 2012 we were thrilled to discover that Blog T.O. had named Tails as one of the best pet stores in Toronto!  We are grateful to our customers for their love and support!  We are committed to making sure we keep our level of care and quality as we work to grow our presence and the number of pets and pet owners we help.


Our friends over at Yelp recently sent us a sticker for our door that proclaims “People love us on Yelp!” and we were incredibly pleased to see the positive comments and feedback about Tails on the site.  One of best resources for people trying to decide where to spend their time and money are people who have already been there and who are willing to share their experience.  We are touched at the reviews we have received and guarantee to live up to our reputation when you come see us!

As Tails has established itself as a trusted source for pet knowledge, products and services in Toronto, Tails owner Diane Schickerowsky has become a go-to source for comments on pet related stories and has been interviewed on a number of TV news programs, including:

  • Global TV
  • CP24
  • City TV
  • CTV’s Canada AM

Please click on the images to the right to open up video clips featuring Tails.

We hope you are starting to understand why so many pet lovers are calling Tails “my pet store” and we very much look forward to the chance to meet you and your pet!

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